FAQ

1. Do you ship internationally?

No. We currently only ship within the United States.

2. How long does shipping take?

• Processing: 1–2 business days

• Shipping: 3–4 business days

3. Is shipping free?

Yes. All U.S. orders qualify for free shipping.

4. What is your return policy?

Returns are accepted within 7 days of delivery if the item is unused and in original condition.

5. Can I exchange an item?

Yes. Exchanges are accepted within 10 days of receiving your order.

6. When will I receive my refund?

Refunds are processed within 5–10 business days after we inspect your return.

7. What if my item arrives broken or defective?

Contact us immediately with photos. We will replace the item or issue a refund.

8. Can I cancel or modify my order?

Yes, if your request is made within 12 hours of placing the order.

9. How do I track my order?

A tracking number will be emailed to you once your order ships.

10. Are your décor materials safe and durable?

Yes. All items are selected based on quality, durability, and home safety standards.